Refund and Cancellation Policy

Cancellations:

• You can cancel your order within 24 hours of purchase or before the product has been shipped, whichever is earlier.

• To cancel, please contact us at [om.organicmountain@gmail.com].

Refunds

• Since our products are organic/natural (Vermicompost), we offer refunds only if the product is received in a damaged condition or the wrong item is delivered.

• Please provide a photo/video of the damaged package within 48 hours of delivery to initiate a refund.

• Once approved, the refund will be processed to your original payment method within 5-7 business days.